![]() Payments are expected to start flowing on or around May 23. to handle what is expected to be a high volume of calls. Korbulic said a call center will be open both Saturday, May 16, and Sunday, May 17, from 8 a.m. Questions about PUA can be directed to a new phone line that will go live Saturday: 1-80. The Pandemic Unemployment Assistance program (PUA) was authorized by Congress in late March, but requires implementation of a separate technology module than the one behind the standard state unemployment system.Ĭlaimants can file the claims at but the system will not be functioning until Saturday. Heather Korbulic, who became director of the Department of Employment, Training and Rehabilitation about two weeks ago, made the announcement Thursday in a video press conference. State officials say they will start accepting applications on Saturday for a highly anticipated program that will offer unemployment benefits to independent contractors, self-employed people and gig workers.
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